'It’s not the cost that matters but the cover that counts'

Insurance Specialists
in Ski & Travel

We provide insurance for the Travel and Ski industry – businesses, staff and customers. Find out how you can benefit from our renowned personal service, extensive experience and quality insurance products providing a wide scope of cover

Company Insurance Travel & Ski Insurance

WHY CHOOSE MPI?

MPI Brokers has a no-frills, no-fuss approach to insurance so clients and customers – large and small – can select the policy that’s right for them, with a wide range of options for additional cover.

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MPI Brokers bring you more...

We are constantly searching for new and innovative solutions and ideas that we can recommend and pass on to our clients. Summarised below are a few, which we encourage you to view, in particular EHIC.

MPI Brokers calls for IPT reduction on travel insurance

News that Liberal Democrat leader Tim Farron wants the government to rethink its intention to raise insurance premium tax (IPT) to 12% next year has prompted a call for a reduction of the ‘unfair’ 20% IPT levied on travel insurance. Travel and ski insurance specialist Michael Pettifer, Managing Director of MPI Brokers, says: “We fully support Mr Farron’s early day motion that calls for reflection on the Chancellor’s announcement of an increase in the basic rate of IPT from 10% to 12% but we also urge Mr Farron and the government to take this opportunity to review the 20% IPT on travel insurance. “The higher rate was introduced to curtail an apparent abuse dubbed ‘value shifting’ which, due to regulation, no longer exists. One of the unintended consequences is that certain groups of travellers are unfairly taxed due to age, riskier activity, poor health or length of travel – for example, gap year students and seasonaires. “In respect of the last group, after the higher rate was introduced in the Budget in 1999, there was a significant increase in the number of referrals to the British Consulates and Embassies by students in trouble abroad, due either to having no insurance or policies of poor quality. In response, the Foreign and Commonwealth Office launched the ‘Know before you go’ campaign (recently rebranded to 'Travel aware'). This included encouraging people to get travel insurance – which meant they had to pay more high-rate tax to the government. “There is now no logical reason why the travelling public should have to pay such an exorbitant rate of tax on travel insurance as well as all the other taxes they have to pay for travelling overseas. “One of the dangers of over-taxing, apart from not insuring (30% don’t) is that it tempts people to look for cheaper insurance. Don’t be fooled by cheaper premiums – they always mean reduced cover. That is why we always say: it’s not the cost that matters, but the cover that counts

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MPI News Blog

MPI Brokers constantly review and assess national and international news, as well as important legislative information that affects travellers and travel insurance in general. We publish elements of news which we feel are both interesting and important, and we publish this news regularly in our newsletters.

Weather and
Snow Report

The weather and snow conditions play a crucial part on your trip and for skiers and snowboarders having access to up-to-the-minute snow reports can help you make the very most of your winter sports holiday. That's why MPI provides a customised weather and snow report* for selected resorts.

* ‘this service is provided by a 3rd party and MPI take no responsibility for accuracy or omissions


MPI CLIENT TESTIMONIALS

  • These are the bare facts and relate to Edward and our interface with him.  This was important to us and was only made possible by the superb service provided by the insurance company...

    They dealt directly with the ski recovery team, the hospital and made all the arrangements for Ed's return.

    Not only did they perform the functional side without fault but they provided constant support to Celia.  Her mind was constantly at ease and allowed her the freedom to worry about Edward's recovery.

    I would like to offer an unreserved note of gratitude to Jill, Bob and Renee who over the Christmas break gave up their time to help us.  They provided rays of hope in what was a dark mire of unknown.  potential confusion and uncertainty were replaced by confidence and care.  Although there must have been other issues we always felt that Edward was No 1 and there was a team dedicated to Edward and his well being.

    Thank you all.

  • Thank you so much - i couldn't have asked for better service from you. Some companies can be a complete nightmare! I'm very grateful. If there's any feedback or survey I can fill out please don't hesitate to ask me to do so. I'd be glad to.

  • I just wanted to take the time to thank you and your team for all your help with my claim. You made what was initially a very stressful experience much easier, and my parents and I really appreciate it.

    I am so glad that I took out my insurance with MPI and would not hesitate to urge people to get insurance before going on a ski season. Obviously in an ideal world, I wouldn't have had to claim but I did and accidents do happen. My mum is an insurance agent herself and has been really impressed with your customer service.

  • We don't know how to say thank you and your colleagues enough for all your efforts to get Sam home safely.

    He is home now and although his legs look very messed up he is in good heart. His wounds are infected and his ankle does not look brilliant so I know we did the right thing having him repatriated.  It was a very stressful time for all of us but your cheery voice at the end of the line always helped. I am particularly grateful that you asked your representative doctor in Peru to translate the Spanish doctor's letter into English. I know you had to pull him out of the shower to do this (!) but if you hadn't I think Sam would still be there! You organised a driver to bring him back from the airport in an extra long car so that he could extend his legs and that was really helpful too. You were brilliant in every way - so thank you from all of us.

  • Thanks Marta - he is thank you - bruised and sore but has finished injections. He just needs to rest .

    Can I just say your company has been amazing- I have already recommended you! 

    Kind regards 

  • Everything and I mean everything you guys did was brilliant. If I had not already paid for my insurance for my next trip I would be using you. Cannot praise your product or your service enough.

  • Dear Peter,

    Thank you very much for organising my return.  The journey home was very pleasant and well organised.

  • You have saved me a one-day return trip to the UK so for that I (and the environment!) will be forever grateful. Thanks again for being so awesome - it does seem ludicrous to have such rigid rules when it so easy for these things to happen and punish those who want to pay for insurance/ be adequately covered. This is most certainly a common sense approach which should stand you in good stead. Wishing you the best for 2016

  • The empathy shown to my initial treatment was much appreciated and I wish to take this opportunity of thanking you for your total support and eventual satisfactory outcome of this claim.

    In kind appreciation...

  • The reason I chose MPI brokers for the travel insurance policy to cover my recent extended trip to France was twofold. Firstly, the policy cover was exactly right for winter sports and secondly because I might extend the trip this could be actioned whilst I was still abroad.

    I am pleased to say I thought your service was excellent in both respects even though fortunately I am not making any claims.

    In particular, I would like to compliment Joanne and Catherine who helped me on the phone from France extend the cover. The last thing you want as a customer on the phone from abroad is hassle trying to sort this out. Both Joanne and Catherine were first class in the way they handled my requirements then and there on the phone. Well done.

    Could you please pass on my comments to your manager...

  • Very many thanks for all your excellent help this afternoon it was much appreciated and I will be in touch.

    Again a BIG thank you for your time and patience.

  • After much searching amongst other options, I eventually spoke to Catherine at MPI for my elderly lady ski insurance!!! She was excellent - so I have gone with MPI. Thanks for your help with the information.

  • Excellent service, first time I have ever had to apply for a claim, so I have nothing to compare this service with, however I have heard horror stories about insurance claims. My first experience was quick, hassle free, no complications what so ever very impressed with service.

  • I recevied the completed claim and cheque in the post today - thank you very much for all of your help with this, it was extremely efficient from your end despite my lack of organisation!

MPI And The Travel Industry

MPI is trusted by many of the UK’s leading tour operators with their corporate insurance arrangements, including liability, bonding, and cover for resort staff. We undertake in-depth analysis of company requirements and tailor the most appropriate levels and areas of cover for them.

Here are a few of the most popular insurance products and services that we offer...

Contact Us at MPI

If you require any help or information regarding your choice of policy, a claim or any aspect if our products or services and you can't immediately find an answer here on our website or in our FAQ, then please feel free to contact us using this form.

Meet The Team at MPI

MPI Broker's team of highly-experienced insurance professionals are waiting to help you...

Michael Pettifer

Michael Pettifer

"Over 40 years experience in the travel and ski insurance industry, having held positions in leading Lloyd's insurance Brokers before setting up MPI in 2002...."

Managing Director
Cartherine Lowe

Catherine Lowe

"Talk to Catherine on corporate insurance matters, public and customer relations...."

Sales and Marketing Manager
Nicole Snelling

Nicole Lelliott

"Currently on maternity leave..."

Sales and Marketing Assistant
Emma Cook

Emma Cook

"All things accounts and regulation!..."

Bookkeeper
Abby Frost

Abby Frost

"Direct customer sales, show organiser and sales and marketing administration..."

Sales Assistant
Gary Stock

Gary Stock

"Manages MPI claims, presenting our customers claims to underwriters...."

Claims Manager
Caroline Stuart Taylor

Caroline Stuart-Taylor

""Extensive knowledge of the ski industry, trustee of Snow Camp and Consultant to MPI"..."

Consultant
Paddy Daly

Paddy Daly

""Paddy PR, organises the yearly ‘Ski Launch’ event and Consultant to MPI"..."

Consultant

Discover More About MPI

MPI has a long history of providing travel insurance products of all sorts...

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MPI Brokers Head Office
West House, 19-21 West Street
Haslemere, Surrey, GU27 2AB
United Kingdom
Contact Us

For corporate calls - 01428 664265

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Regulation

Michael Pettifier Insurance Brokers Ltd. trading as MPI Brokers, Mind The Gap Year, MPI Don’t Stop Me Now and Douglas Cox Tyrie is authorised and regulated by the Financial Conduct Authority FCA number 308481

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