'It’s the cover that counts'

Insurance Specialists
in Ski & Travel

We provide insurance for the Travel and Ski industry – businesses, staff and customers. Find out how you can benefit from our renowned personal service, extensive experience and quality insurance products providing a wide scope of cover

Company Insurance Travel & Ski Insurance


MPI Brokers has a no-frills, no-fuss approach to insurance so clients and customers – large and small – can select the policy that’s right for them, with a wide range of options for additional cover.


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We are constantly searching for new and innovative solutions and ideas to help customers whilst traveling or ski-ing.
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MPI News Blog

MPI Brokers constantly review and assess national and international news, as well as important legislative information that affects travellers and travel insurance in general. We publish elements of news which we feel are both interesting and important, and we publish this news regularly in our newsletters.

Another great season for MPI sponsorships

As a leading provider of specialist ski insurance, MPI supports several events which have a charity element or foster a spirit of competition.


More MPI News...

Weather and
Snow Report

The weather and snow conditions play a crucial part on your trip and for skiers and snowboarders having access to up-to-the-minute snow reports can help you make the very most of your winter sports holiday. That's why MPI provides a customised weather and snow report* for selected resorts.

* ‘this service is provided by a 3rd party and MPI take no responsibility for accuracy or omissions


  • "Excellent service, first time I have ever had to apply for a claim, so I have nothing to compare this service with, however I have heard horror stories about insurance claims. My first experience was quick, hassle free, no complications what so ever very impressed with service."

  • "Thank you Kim, they have been tremendous, I`ve never had to use insurance before and don’t plan to again but I will always use this company as was terrific service. Please let them know thank you all"

  • "Just to confirm - I have received an e-mail with the new extended certificate. Thanks again. I will certainly be continuing to purchase insurance with you as you have been very helpful and fair. I will also recommend the company to others."

  • "Dear Peter,

    Thank you very much for organising my return.  The journey home was very pleasant and well organised."

  • "These are the bare facts and relate to Edward and our interface with him.  This was important to us and was only made possible by the superb service provided by the insurance company...

    They dealt directly with the ski recovery team, the hospital and made all the arrangements for Ed's return.

    Not only did they perform the functional side without fault but they provided constant support to Celia.  Her mind was constantly at ease and allowed her the freedom to worry about Edward's recovery.

    I would like to offer an unreserved note of gratitude to Jill, Bob and Renee who over the Christmas break gave up their time to help us.  They provided rays of hope in what was a dark mire of unknown.  potential confusion and uncertainty were replaced by confidence and care.  Although there must have been other issues we always felt that Edward was No 1 and there was a team dedicated to Edward and his well being.

    Thank you all."

  • "I would like to take this opportunity to thank you and Niamh and Medical Assist for everything you have all done. The whole process of informing you, making the claims and the repatriation has been so efficient …. we would not hesitate to recommend your services to anyone in the future."

  • "I just wanted to take the time to thank you and your team for all your help with my claim. You made what was initially a very stressful experience much easier, and my parents and I really appreciate it.

    I am so glad that I took out my insurance with MPI and would not hesitate to urge people to get insurance before going on a ski season. Obviously in an ideal world, I wouldn't have had to claim but I did and accidents do happen. My mum is an insurance agent herself and has been really impressed with your customer service."

  • "I really do appreciate all your help with this. I have received the email and printing off all as we speak. I sincerely hope there is no reason to be in touch this year but it is wonderful to know we have a great policy in place.

    Kind Regards to you and your team.”

  • "The reason I chose MPI brokers for the travel insurance policy to cover my recent extended trip to France was twofold. Firstly, the policy cover was exactly right for winter sports and secondly because I might extend the trip this could be actioned whilst I was still abroad.

    I am pleased to say I thought your service was excellent in both respects even though fortunately I am not making any claims.

    In particular, I would like to compliment Joanne and Catherine who helped me on the phone from France extend the cover. The last thing you want as a customer on the phone from abroad is hassle trying to sort this out. Both Joanne and Catherine were first class in the way they handled my requirements then and there on the phone. Well done.

    Could you please pass on my comments to your manager..."

  • "You have saved me a one-day return trip to the UK so for that I (and the environment!) will be forever grateful. Thanks again for being so awesome - it does seem ludicrous to have such rigid rules when it so easy for these things to happen and punish those who want to pay for insurance/ be adequately covered. This is most certainly a common sense approach which should stand you in good stead. Wishing you the best for 2016"

  • "We don't know how to say thank you and your colleagues enough for all your efforts to get Sam home safely.

    He is home now and although his legs look very messed up he is in good heart. His wounds are infected and his ankle does not look brilliant so I know we did the right thing having him repatriated.  It was a very stressful time for all of us but your cheery voice at the end of the line always helped. I am particularly grateful that you asked your representative doctor in Peru to translate the Spanish doctor's letter into English. I know you had to pull him out of the shower to do this (!) but if you hadn't I think Sam would still be there! You organised a driver to bring him back from the airport in an extra long car so that he could extend his legs and that was really helpful too. You were brilliant in every way - so thank you from all of us."

  • “Hi Nicole,

    Many thanks for actioning this so quickly. A superb service, I'll definitely recommend you.

    Best regards - Geoff”

  • "Very many thanks for all your excellent help this afternoon it was much appreciated and I will be in touch.

    Again a BIG thank you for your time and patience."

  • "I recevied the completed claim and cheque in the post today - thank you very much for all of your help with this, it was extremely efficient from your end despite my lack of organisation!"

  • "Just want to say a huge thank you to you, your colleagues and everyone that has helped me at MPI and Mayday assistance.
    The case was handled professionally and smoothly, thanks for everything."

  • "Excellent service from MPI brokers, they helped a huge amount with their input and guidance when we were looking to take out tour operator's insurance policy. Catherine dealt with all of our questions and concerns in a very professional and timely manner. Thanks for all of your help."

  • "We would just like to thank you and your team for being so helpful at such a stressful time for our family and for keeping me informed throughout the process too."

  • "I would also like to thank you, Kim and the MPI Brokers team. This claims process has been so easy and fair. Its been great to be dealing with a company that helps explain the process and was easy to contact.  Thanks to you all."

  • "Thanks Marta - he is thank you - bruised and sore but has finished injections. He just needs to rest .

    Can I just say your company has been amazing- I have already recommended you! 

    Kind regards "

  • "Everyone that has dealt with MPI or the assistance company have been very complimentary of the service offered."

  • "Everything and I mean everything you guys did was brilliant. If I had not already paid for my insurance for my next trip I would be using you. Cannot praise your product or your service enough."

  • "After much searching amongst other options, I eventually spoke to Catherine at MPI for my elderly lady ski insurance!!! She was excellent - so I have gone with MPI. Thanks for your help with the information."

  • "Thank you so much - i couldn't have asked for better service from you. Some companies can be a complete nightmare! I'm very grateful. If there's any feedback or survey I can fill out please don't hesitate to ask me to do so. I'd be glad to."

MPI And The Travel Industry

MPI is trusted by many of the UK’s leading tour operators with their corporate insurance arrangements, including liability, bonding, and cover for resort staff. We undertake in-depth analysis of company requirements and tailor the most appropriate levels and areas of cover for them.

Here are a few of the most popular insurance products and services that we offer...

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If you require any help or information regarding your choice of policy, a claim or any aspect if our products or services and you can't immediately find an answer here on our website or in our FAQ, then please feel free to contact us using this form.

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Meet The Team at MPI

MPI Broker's team of highly-experienced insurance professionals are waiting to help you...

Michael Pettifer

Michael Pettifer

Managing Director

Placing business in the London market

" Over 40 years experience in the travel & ski insurance industry having held positions in leading Lloyd's insurance Brokers before setting up MPI in 2002. Mad about skiing & sailing."

Jo Scott

Joanna Scott

Personal Assistant

PA to Managing Director and Sales Team

" Loves travel, sports and outdoor living. Always active and enjoys supporting MPI’s sponsored events such as the Ski Show and Gap Fairs."

Cartherine Lowe

Catherine Lowe

Sales and Marketing Manager

Corporate Insurances, public & client relations, managing sales team

" Spent a season snowboarding in New Zealand as part of her 3-year travels. Now, mostly based in the office, but when she’s good, you may occasionally see her at a ski or sailing event that MPI sponsor!"

Gary Stock

Gary Stock

Claims Manager

Managing claims team, & presenting customer claims to loss adjusters.

" Lives and breathes insurance and was once seen as a baby holding a policy wording. Rumour has it his first word spoken was ‘claim’. Has spent most of his adult working life in travel claims however when he does take a break from it all, he enjoys spending time at home with his wife and children."

Nicole Snelling

Nicole Lelliott

Sales and Marketing Assistant

Resort Staff Insurance, Affiliate liaison & Medical Screening contact

" Travelled around New Zealand and Fiji, a number of years ago and yearns to go back. Now juggles family life with the occasional 5K challenge."

Abby Frost

Abby Frost

Sales Assistant

Manage Call Centre Staff, main Sales contact & all things Social Media

" Happiest on the water or in the Alps, in love with Sailing, Travel, Paddle Boarding & Snowboarding. Always on hand to chat about any of the above & will see you at our MPI Sponsored Sailing events."

Emma Cook

Emma Cook



" When not crunching numbers, enjoys relaxing with her family at her holiday home by the coast"

Caroline Stuart Taylor

Caroline Stuart-Taylor


Introducing new business

" Former Managing Director of the Ski Club of Great Britain for over 10 years and is still currently leading Ski Club parties"

Discover More About MPI

MPI has a long history of providing travel insurance products of all sorts...

MPI Brokers Head Office
West House, 19-21 West Street
Haslemere, Surrey, GU27 2AB
United Kingdom
Contact Us

For corporate calls - 01428 664265

World Snow Awards

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Michael Pettifier Insurance Brokers Ltd. trading as MPI Brokers, Mind The Gap Year, MPI Don’t Stop Me Now and Douglas Cox Tyrie is authorised and regulated by the Financial Conduct Authority FCA number 308481

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