In the event of a substantial delay in the transfer from Airport to Resort or return caused by an event beyond your control such as an avalanche or a road accident the Tour Operator is not liable for any costs that may be incurred for extra meals or even overnight accommodation.

This is called force Force Majeure (often referred to as "Acts of God") and is excluded in the company's booking conditions and therefore your customer will have to pay for these. This would usually be covered by wintersports insurance, one of the many reasons why people should have a good quality travel or Wintersports policy.

If you wish, insurers will accept a block claim and for you to pay all the bills for those who are insured with MPI. But before incurring any costs please phone us on +44 1428 664 256. For the remainder your company will have their own procedure on how they wish this to be handled, so please refer to your company's own Reps guide.

You can view or download our Transfer Delay Report Form - click here

Ajax Loader
CONTACT US AT MPI

If you require any help or information regarding your choice of policy, a claim or any aspect if our products or services and you can't immediately find an answer here on our website or in our FAQ, then please feel free to contact us using this form.

Please enter your name!
Brief description
Please enter your email!
Write your message!

MPI Brokers Head Office
West House, 19-21 West Street
Haslemere, Surrey, GU27 2AB
United Kingdom
Contact Us

For corporate calls - 01428 664265

World Snow Awards

Copyright © 2002-17 MPI Brokers.

All rights reserved.

Regulation

Michael Pettifier Insurance Brokers Ltd. trading as MPI Brokers, Mind The Gap Year, MPI Don’t Stop Me Now and Douglas Cox Tyrie is authorised and regulated by the Financial Conduct Authority FCA number 308481

Mountain View

Become an MPI Brokers Affiliate
By becoming an affiliate you are an unregulated introducer in respect of regulation. Link your customers from your website to MPI's award winning specialist travel and ski insurance policies and earn commission.

Learn More