MPI Brokers Complaints Procedure

If you should you wish to complain about our service or one of our insurance policies you may do so by:

  • Completing the complaints form below, or
  • Email us at This email address is being protected from spambots. You need JavaScript enabled to view it., or
  • Phone us on 01428 664 265, or
  • Write to us at:
    • MPI Brokers
      West House
      19-21 West Street
      GU27 2AB
  • or if you would prefer to complain direct to the insurer, if applicable, their complaints procedure is shown on the policy. If you choose this course of action please copy in MPI Brokers.


MPI Brokers Head Office
West House, 19-21 West Street
Haslemere, Surrey, GU27 2AB
United Kingdom

Contact Us
For corporate calls - 01428 664265

Copyright © 2002- MPI Brokers.
All rights reserved.


Michael Pettifier Insurance Brokers Ltd. trading as MPI Brokers, Mind The Gap Year, MPI Don’t Stop Me Now and Douglas Cox Tyrie is authorised and regulated by the Financial Conduct Authority FCA number 308481