Jobs at MPI

Interested in working for MPI in Haslemere?

Here are some details of currently available positions...

Sales, Training and Social Media Assistant

Reporting to: Sales and Marketing Manager

We are looking for someone who can start as soon as possible. Please apply by emailing your CV and application form to . Please download the application form at the bottom of this page.

About Us

At MPI Brokers, we provide high quality commercial and personal insurance, particularly ski and travel insurance, and this is our passion. We are a long established and independent insurance broker, recognised as one of the most highly professional in our industry. Our outstanding reputation is built on the quality of the advice that we give to our clients, together with exceptional levels of customer service.

Our office has a welcoming and friendly atmosphere in the pretty market town of Haslemere, which enjoys excellent road and rail links, and we think that it’s a lovely place to work!

About the Role

As our Sales, Training and Social Media Assistant you primarily work within the sales team. Your role will be primarily responsible for the following:

  • Provision of customer service/sales support to current and prospective customers relating to retail sales
  • Managing the MPI Call Centre on 'day to day' matters and for training purposes
  • Social media communications
  • Evaluation of MPI's websites for improvements and SEO
  • Generate articles for MPI's website and social media

Day to day tasks include but are not limited to

  • Answering sales telephone and dealing with current and prospective customer queries in a timely and effective manner
  • Manage social media platforms and content, liaising with the Sales and Marketing team
  • Train and manage call centre staff on MPI insurance schemes, sales protocol and manner

About You

We are looking for a proactive person with a can-do manner who meets the following requirements:

Essential Skills and Experience

  • Social media platform management including Facebook, Twitter, Instagram and LinkedIn
  • Basic computer competence in Word, Excel, and Outlook
  • Effective communication skills including the ability to produce quality emails
  • Ability to work in a team and independently
  • Excellent customer service over the phone, in writing/emails, and in person
  • Organised and able to manage a fluctuating workload to meet deadlinesExperience of creating and managing relationships with other organisations

Desired Skills and Experience

  • Familiarity with skiing, snowboarding or sailing in order to build relationships with customers

 


Sales and Marketing Assistant

Reporting to: Sales and Marketing Manager

We are looking for someone who can start in August 2019. Please apply by emailing your CV and application form to . Please download the application form at the bottom of this page.

About Us

At MPI Brokers, we provide high quality commercial and personal insurance, particularly ski and travel insurance, and this is our passion. We are a long established and independent insurance broker, recognised as one of the most highly professional in our industry. Our outstanding reputation is built on the quality of the advice that we give to our clients, together with exceptional levels of customer service.

Our office has a welcoming and friendly atmosphere in the pretty market town of Haslemere, which enjoys excellent road and rail links, and we think that it’s a lovely place to work!

About the Role

As our Sales and Marketing Assistant you primarily work within the sales team and with our affiliate companies who have resort staff working abroad. Your role will be primarily responsible for the following:

  • Managing Resort Staff renewals
  • Managing insurance medical screenings and administration
  • Managing current and new affiliate companies
  • Provision of customer service/sales support to current and prospective customers relating to Retail (Business to consumer) Sales.

Day to day tasks include but are not limited to

  • Answering Resort Staff queries from companies and staff
  • Work closely with our larger affiliate companies for resort staff administration
  • Managing all medical screenings, liaising with MPI’s nurse
  • Monitor affiliate websites
  • Assist with answering sales telephone and emails

About You

We are looking for a proactive person with a can-do manner who meets the following requirements:

Essential Skills and Experience

  • Experience of creating and managing relationships with other organisations
  • Basic computer competence in Word, Excel, and Outlook
  • Effective communication skills including the ability to produce quality emails
  • Ability to work in a team and independently
  • Excellent customer service over the phone, in writing/emails, and in person
  • Organised and able to manage a fluctuating workload to meet deadlines

Desired Skills and Experience

  • An understanding of insurance or finance
  • Familiarity with skiing, snowboarding or sailing in order to build relationships with customers

 

REPORTS TO: MD

ROLE SUMMARY

  • to provide a secretarial role to the MD
  • administrative support to the sales team
  • run and man all trade and public shows.

Hours: Part time; 3 or 4 days a week plus full time during shows; will involve some weekends

RESPONSIBILITIES

  • arranging appointment and in charge of MD diary
  • organise travel arrangements for MD and other staff, produce itineraries
  • manage MDs emails and correspondence
  • do all typing of emails, minutes of meetings and follow ups
  • supporting the team on marketing campaigns as required
  • run trade and public shows, and sponsorship events
  • manage FCA, GDPR and others compliance documentation/record keeping.

SKILLS AND EXPERIENCE REQUIRED FOR THE ROLE

  • a good standard of education with the ability to produce quality emails and letters
  • excellent communication skills, good customer service approach on the telephone, in writing and in person
  • proactive, can-do manner and willing to be adaptable
  • experience of dealing with administration
  • experience of working in a team environment
  • good IT skills
  • to be able to create orderly workflow
  • shorthand would be helpful
  • be a skier (not essential).

Address

MPI Brokers Head Office
West House, 19-21 West Street
Haslemere, Surrey, GU27 2AB
United Kingdom

Contact Us
For corporate calls - 01428 664265

Copyright © 2002- MPI Brokers.
All rights reserved.

Regulation

Michael Pettifier Insurance Brokers Ltd. trading as MPI Brokers, Mind The Gap Year, MPI Don’t Stop Me Now and Douglas Cox Tyrie is authorised and regulated by the Financial Conduct Authority FCA number 308481

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